How will you deliver your social value propositions/interventions to your Beneficiaries and Customers?
Depending on your offering, you may need to think about developing mechanisms that effectively deliver your programs to your beneficiaries and at the same time mechanisms, or channels, that deliver your products and/or services to your customers.
For your beneficiaries, how do you plan to reach them and engage with them regularly?
For customers, how will they interact with you, purchase your product and/or services, and come back?